To pause the 2FA requirement, do the following: All resources are automatically enabled, and you cannot disable 2FA for anyone. Two-factor authentication is now mandatory for all customers who are not using single sign-on. For details on setting up and using TOTP and Google Authenticator with Autotask PSA, refer to Configuring a TOTP 2FA app.
Authy desktop extension install#
The one-time password is generated by an app you install on your mobile device. TOTP applications use a time-based one-time password. TOTP (for example, Google Authenticator, Microsoft Authenticator) is available to all customers, and is the only option for customers not already using AuthAnvil.For details on setting up and using AuthAnvil 2FA with Autotask PSA, refer to AuthAnvil two-factor authentication. Pass codes are generated by personal hand held devices enabled for AuthAnvil SoftToken technology or by an authentication token. AuthAnvil uses a resource-specific pin code along with a unique one time pass code. AuthAnvil is only available to legacy customers already using this 2FA option.You have two options for two-factor authentication, AuthAnvil and TOTP. NOTE For information about Single Sign-on, refer to Configuring single sign-on using the OpenID Connect standard. Users must supply the token when logging into the Autotask PSA desktop application, LiveMobile, and Outlook, if the Outlook extension is configured.ĢFA is not available for the API User license type, and available but not required for the Dashboard User license type. All license types except API User and Dashboard User will be impacted. To increase Autotask PSA access security, all Autotask PSA customers have to implement either single sign-on (SSO) or two-factor authentication (2FA).
NAVIGATION > Admin > Company Settings & Users > Resources/Users (HR) > Resources/Users (HR) > Resources/Users > Edit Resource > Security tab Overview SECURITY All Security Levels except API User and Dashboard User license types.